Terms of use | helpMate

Requests and confirmation

The form sends a request for a worker. It does not create a confirmed booking or guarantee availability. We must first confirm location, timing, task scope, worker availability, and final price with you.

Estimates and payment

The website displays an estimated starting price of ₹75 for each 30-minute block. GST is not currently charged. It is not a binding quote for every task. No payment is taken through the request form. We will explain the final price and payment arrangement before you accept a booking.

Accurate information and safe work

Please provide accurate contact and location details and describe the work you need. Workers should only perform tasks within the agreed scope and safe conditions. Additional work or time may require a new agreement.

Changes and cancellations

For changes, cancellations, or concerns, use our Contact page. Our cancellation information explains what is known before a booking is confirmed.

Website information

We aim to keep service descriptions and location data accurate, but availability changes. The postal-code reference on the site is from 2020. We confirm whether we can serve your location before accepting a booking.